Governance and Regulation

Blackwood is committed to delivering housing and care services that are high quality and meet the needs of our customers.

We are run by a Board of voluntary members who set our strategic direction and hold our senior management team to account. Our Board receives no remuneration for their services. 

The Board adheres to a set of Governing Rules based upon SHFA Charitable Model Rules (Scotland) 2020 and approved by our Members in 2024. 

As a charity, we are regulated by several bodies who make sure that we adhere to standards and guidelines that protect our customers and ensure that we are continually improving and meeting good practice guidance.

Scottish Housing Regulator

One of those regulators, the Scottish Housing Regulator, has recently asked us to improve our approach to governance and financial management, including our business planning. As a result, they are engaging with us and have classified us as non-compliant: working towards compliance.

Our approach was based on historical processes that we recognise need to improve. We will work constructively and openly with the Regulator to return our position to compliance.

Customers will not be affected by this change in our regulation status and there will be no resulting changes to service provision.

Blackwood remains committed to our vision of helping people live their lives to the full. We have a clear path to return to full compliance and with the support of our dedicated employees and board members, we are confident this process will be a positive one that helps us be an even better provider of housing and care services.

Meanwhile, as we work to improve, we will communicate with customers and stakeholders on any further changes.

Annual Assurance Statement 2024 

Further information about our performance and how we engage with the Scottish Housing Regulator can be found on their website. 

You can also find more information about our performance, such as our 2023/2024 Annual Performance Report, by following the link to our performance page.

The Care Inspectorate carries our inspection of our care homes and care services. You can find out more about their work with us on their website. Search for Blackwood and the relevant service type. 

Charity Regulation

OSCR is the Scottish Charity Regulator, and you can find more information about the work they do with charities like Blackwood on their website.