Housing Services Team Leader (33/18), North Region

33/18 HOUSING SERVICES TEAM LEADER
North Region (Aberdeen & Tayside – travel required)
1 x 35 hours per week (Mondays-Fridays)
£31,841-£34,422 per annum
 
Are you someone…
  • Who can lead on customer engagement and deliver high-quality housing services?
  • Who can support, develop and motivate our Housing Services teams?
  • Who embraces innovative and digital approaches?
  • Who is passionate about enabling people to live well and independently?
 
If yes, then this is your opportunity to join Blackwood, one of Scotland’s leading care and housing providers as a Housing Team Leader based in our North Region which covers a wide area from Perth up to the north of Scotland. Our vision is to help people live their lives to the full and we are passionate about how we use innovation and technology to make a difference.
 
Our Housing Team Leaders are central to our success by managing a local team consisting of Housing/Estate Officers and Housing Assistants to deliver high quality and personalised services to our customers. We are looking for someone who has the passion and commitment and track record of delivering a high standard of services.
 
This varied role includes traditional housing functions such as voids and allocations, tenancy and estate management, and rent account management as well as ensuring they are delivered within budget. We are looking for someone with a well-developed working knowledge of housing legislation and best practice that will be used to deliver for our customers every day.
 
The successful candidate will play a major contribution to the delivery of Blackwood’s Housing Strategy and our neighbourhood approach, embedding a digital first culture during an exciting time for the organisation. You shall champion our approach to customer engagement, seeking innovative opportunities to provide value and quality to our customers.
 
With people management responsibilities, the Housing Team Leader will actively contribute to the Housing team’s personal and professional development to consistently maintain excellent customer service standards, a key deliverable within Blackwood’s Business Plan.
 
All successful candidates will be required to become a PVG scheme member.
 
An application pack can be downloaded here:
 
Blackwood is committed to diversity and inclusion and as a Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post. 
 
Closing date for all applications will be 1st June
Interviews are likely to be held on 13th June